Your technology needs to produce a return on investment. If it doesn’t, you’re wasting you and your staff’s time and money. But how can you ensure you gain that coveted ROI you’re after? What does it actually mean to have a positive ROI? And how can you tell if you have one? Here are a few tips for calculating the true costs of a new technology investment.

VoIP has been a popular communications solution for many small businesses for quite some time now, simply because doing business over any IP device is a whole lot easier compared to using a traditional phone. However, did you know that your VoIP service offers useful features you may not even know about? Here are some to take note of to save yourself the trouble of doing things the old-fashioned way.

Your computer has been acting up a lot lately. It keeps crashing, it’s slow and, to top it off, you keep getting pop-ups you don’t want to see. If these problems keep occurring then your computer may have a virus. So is there a way to prevent things like this from happening again? While there are various antivirus solutions you can take, it’s best to know how malware affects your computer first so you can quickly recognize and deal with the problem.

So you’ve been using Office 365 for you business for quite some time now. But did you know there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 has got you covered.

Disaster Recovery ain’t what it used to be. Long gone are the days where a DR solution cost over a hundred thousand dollars and predominantly relied on tape backups. With the onset of cloud computing, today’s DR landscape has dramatically changed.

Whether or not to monitor your employees' computers can be a tricky decision. While part of you may think it’s unethical, you also may question if your staff are spending too much time on non-work related activities, and taking advantage of you in the process.

As a small business owner, you only have so many hours in the day, and managing your social media accounts is likely at the bottom of your to-do list. But while it can be easy to simply put off those social media updates, you know in the back of your mind your business can surely benefit from them.

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but many have yet to complete their transition and still rely at least in part on on-site SharePoint systems.

Business Intelligence (BI) has conventionally been the preserve of big business, given the need for specialist knowledge meant hiring pricey experts was often the only way to leverage its value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses to get in on the game too.

Let’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it.