Transitioning your unified communications (UC) system to the cloud is a strategic move that can significantly enhance business operations. However, this complex process demands careful planning and execution. Here are five essential steps to guide you toward a seamless cloud migration.

The cloud is not like some magic beans that’ll sprout sky-high stalks overnight and lead you to a castle full of riches. Don’t be misled by shiny words such as “increased productivity” and “collaboration” — your organization won’t realize these benefits unless everyone actually puts in the work to make the cloud work. If you want to use the cloud successfully, you might have to change your mind about a thing or two before you migrate to the cloud.

Productivity, collaboration, freedom. These words are often touted when the benefits cloud technology are mentioned. But do all businesses that make the cloud switch achieve these? Unfortunately the answer is no. Some businesses flounder in the new technology, and some even become less productive because of it.